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Refund Policy

We want you to feel confident when ordering from us – even across borders. If something isn’t quite right, we’re here to help. Below you’ll find clear information about returns, refunds, and how we handle each step with care and respect for both you and our products.

Last updated: April 1st 2026

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • The item must be unused
  • The item must be in its original condition and packaging

Non-returnable Items

The following items cannot be returned:

  • Cut fabric (metered goods / “metervare”)
  • Custom or made-to-order products
  • Digital products (PDFs, e-books)

Return Process

To initiate a return, please contact us at: kai@huldabunader.no.

Include:

  • Order number
  • Reason for return

We will provide instructions for returning the item.

Return Shipping

  • Return shipping costs are the responsibility of the customer
  • We recommend using a trackable shipping service

Refunds

Once we receive and inspect your return:

  • Approved refunds will be processed within 5–10 business days
  • Refunds are issued to the original payment method

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 5 days of delivery
  • Include photos and order details

We will resolve the issue as quickly as possible.